Our goal is to exceed our customers’ expectations by ensuring that their requirements are determined, understood, met and regularly reviewed with the intent of enhancing overall customers’ health. We strive for continual improvement, in order to boost our customers’ ability to maintain their health; energy and endurance to the maximum at a daily basis.
Customers are at the heart of everything we do. The success of Dr. Sam’s Bio lies deeply in our pillars of customer satisfaction practices; Quality, Safety, Integrity, Environment and Product Development. We aim to continuously improve our capabilities and expand our product offerings, serving customers locally and internationally. We are constantly moulding and re-shaping our organisation culture with improved operation efficiencies to meet the challenges in discerning customer expectations. We also realise that employees are the corner stone of this aspiration, guided by best practises and sustainable business practises.
Dr. Sam’s Bio established its organisation in Malaysia in early 2015 and since has been continuously committed to expand its product portfolio in Malaysia and to bringing value-added products to market that benefit consumers. As a young organisation, we pride ourselves in devoting significant resources and development (R&D) for new health products. At the same time we also aim to realise expansion of important value-chain including natural resources, materials, products development and sales as well as after-service.
Moving ahead, we are dedicated to build a long term relationships and stand true to every customer being special at their own term, and therefore customising resources and skill sets for greater business affluence. In submission, I would like to take this opportunity to thank all our loyal customers for their support, our associates for their trust and guidance and our dedicated employees for their sheer determination to face challenges and obstacles as we steer Dr. Sam’s Bio to become a leader of choice.